Refund Policy

At Blue Line Supply LLC, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a 30-day return and refund policy, subject to the terms below.

1. Return Eligibility

To qualify for a return:

  • The item must be returned within 30 days of the delivery date

  • The item must be unused, in original packaging, and in resellable condition

  • Proof of purchase (receipt or order number) is required

Items returned damaged, used, or outside the 30-day window may not be eligible for a refund.

2. Non-Returnable Items

The following items are non-returnable:

  • Final sale or clearance items

  • Opened electronic components or accessories

  • Items marked as “non-returnable” in the product description

3. Return Process

To initiate a return:

  1. Contact our support team with your order number and reason for return

  2. We will provide return instructions, including a return shipping address

  3. Package the item securely and ship it back using a trackable method

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.